Effective Date: January 1, 2014
To place an order from this website, you must first complete your Login or Register using the registration form and create a username and password. During registration, and if you want to place an order, you are required to give contact information such as, name and email address, credit information for charges and related data. Your Personally Identifying information differs from your Traffic Data, in that there is no personal information contained in Traffic Data. We use this information to contact you about the services on our site in which you have expressed interest.
WHAT PERSONAL INFORMATION WILL TRIOO COLLECT FROM ME?
The information we collect from customers allows us to personalize and improve our services. We gather the following types of information from our customers:
We collect and store information that you enter into this website or that you provide through our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date (Please note that we do not ask for your payment information in our website, it is always redirected to 3rd party payment gateway for safety and security. We do not store your payment information). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Registration is also required and Personal Information may also be collected in certain portions of the website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards), suggestions, or customer service requests. Some of this information also may be used to contact you about sales, new products, special offers, and new site features, unless you have opted to not receive promotional communications in connection with this website.
Through your use of the website, we may also gather certain information that does not identify you individually. Generally, this information is collected through Traffic Data. We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience.
Occasionally, we will receive a confirmation when you open an email from us. Trioo uses this confirmation to help us make emails more interesting, appealing and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
IS MY PERSONAL INFORMATION SECURE?
WHAT ABILITY DO I HAVE TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION?
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile by logging in at the LOG IN tab on the top right of the home page. Through your personal profile you may review and update your Personal Information that we have already collected. You may request that your account be deleted via an email to:
The site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.
PERSONAL INFORMATION THAT YOU CAN ACCESS
Trioo allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the website changes.
- Real name
- Account and user profile information
- Credit card and/or other payment information
- User e-mail address
- User mobile phone number
- Username and password
- User preferences
- Reviews and ratings
- Product questions and answers
- Products you share via social media networks, text or email
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at anytime by following the unsubscribe link located at the bottom of each email communication. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Lost or Stolen Information:
You must promptly notify us if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
QUESTIONS OR CONCERNS
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at firstname.lastname@example.org.